Business Phone Solutions That Keep Businesses Connected
Enterprise-grade communication systems with the personal service you deserve. Future-ready technology, Florida VoIP service you can count on.
The Difference
White-glove service isn’t a luxury—it’s how we do business. From day one, you get complete business phone solutions with concierge-level support: on-site installation, personalized training, and live Florida-based engineers who know your business by name. For Florida companies with 20+ users, setup and training are completely free.
Why Florida businesses choose thinkVoIP:
Built For How Businesses Work
Easy to Use App
The app allows you to conveniently connect with your business partners, employees and customers from your mobile device.
Chat Messaging
Through the app, you can manage your business simply by sending and receiving chat messages.
Auto Attendant
We provide an automated greeting that allows callers to choose the person or department they would like to reach.
Unlimited Calling
Calls made within the United States and Canada will not be subject to any per-minute charges or limits.
Call Queueing
Form queues for your employees and departments. Depending on the queue selected, callers will be connected to the next available company representative.
Voicemail Accessibility
Organization is made easier with the ability to listen to your voicemails anytime, anywhere through your email account.
... Plus, Integrate with your current CRM
- Microsoft Outlook
- Microsoft Dynamics
- Microsoft Exchange
- Office 365
- Freshdesk
- Datev
- Zendesk
- Nutshell
- Vtiger
- EBP
- MySQL, MS SQL, & More
- MongoDB
FAQ
Most installations complete within days. We handle everything from equipment delivery to on-site setup and training. For Florida businesses with 20+ users, we include free on-site installation and in-person training to get your team up and running smoothly.
The first step is making sure you have a reliable internet connection. Plan to use 100kbps per line, and it’s best to only use up to 80% of your available bandwidth at any given time for the highest quality calls. If you can, opt for a connection via Ethernet cable. While Wi-Fi may work for some users, being wired in will always result in the most reliable connection.
Our VoIP-enabled desk phones look and function much like traditional phones, making them simple for anyone to use. You can also use our mobile app or desktop client on devices you already have. We offer a range of phone models from basic to executive options—we’ll recommend the right fit for each role.
VoIP phone services cost significantly less than analog phone lines. There is a rate for using VoIP, but you save considerably compared to the cost of traditional landlines. Additional features such as unlimited nationwide calling, text messages, auto attendant, call routing, video conferencing, and mobile apps are all included—features that would cost extra with traditional systems.
Can small businesses benefit from VoIP?Can small businesses benefit from VoIP?Your ThinkVoIP system includes unlimited nationwide calling, auto-attendant, call routing, mobile and desktop apps, SMS and team messaging, video conferencing, voicemail-to-email with transcription, call recording capabilities, and 24/7 system monitoring.
Unlike national providers who leave you to figure things out on your own, thinkVoIP provides Florida-based phone and email support where our team knows you by name and understands your business’s specific needs. Plus, if you ever have a major phone system issue, we’ll even dispatch our engineering team on-site to address it. The national cloud-based providers simply can’t touch that level of customer service.
Yes! VoIP gives small businesses a competitive edge with virtual workspaces and enterprise-grade features at affordable rates. The mobile app allows you to stay informed and in control from anywhere, making your small business feel much larger and more professional to customers.
Absolutely. Our mobile app allows you to conveniently connect with your business partners, employees, and customers from any device. You can make and receive calls, send text messages, participate in video conferences, and manage your business communications—all with a click of a button, from anywhere.
We provide an automated greeting that allows callers to choose the person or department they would like to reach. You can also form queues for your employees and departments—depending on the queue selected, callers will be connected to the next available company representative.
No matter the size of your business, VoIP services can easily be scaled up or down to achieve greater operational efficiency. Adding extensions takes minutes through your admin dashboard—no hardware installations required. Whether you’re seasonal or continuous, just starting out or established, ThinkVoIP grows with you.
Yes. Rest assured that your safety and privacy are one of ThinkVoIP’s top priorities. Since all communication is done digitally via a secure connection, you get advanced threat prevention and enterprise-grade encryption. No need to worry about online threats—all sensitive data is protected. Check out our Privacy Policies to see how we use and protect any information collected on our website.
Calls automatically forward to mobile devices so your business stays reachable even during local outages. We also help you plan for redundancy during the setup process.