More businesses each year are jumping on board with VoIP Technology. The advantages are powerful for medium-sized companies and large enterprises, but the system works equally well for small businesses, too. Let’s look at how you, as a small business, can benefit.
In this article, we will look at some of the differences between VoIP and traditional phone systems. We will cover the benefits of VoIP and how switching to VoIP is easy to do without risking a decline in business. If anything, your business will grow.
What is VoIP?
VoIP stands for “Voice over Internet Protocol.” It is an Internet-connected system that uses a broadband connection rather than traditional phone lines.
Being internet-based, today’s VoIP phones and compatible devices provide the same characteristics of traditional work phones but with added benefits that make it a powerful business choice. It acts as a digital pathway for multiple modes of communication while providing crystal-clear calling. It serves as a medium for most business communications used today beyond standard audio calls. It is also customizable based on the unique needs of your business. And it’s surprisingly cheap compared to traditional landlines, resulting in more profit for you.
What are the Advantages of Using VoIP?
Some benefits of VoIP extend to any size business. Here are some key ones.
- Call performance: The difference is startling. Because calls via VoIP are done through broadband, audio is crystal clear. Listeners will think you are sitting right in the room, helping you communicate ideas more clearly while creating a more professional experience than the competition.
- Communication is faster: Lags in long-distance communication from traditional landlines are shortened significantly, making it easier to communicate during long-distance and international calls.
- Video conferencing: As mobile workforces increase and the world continues to navigate COVID-19, video conferencing has boomed. VoIP lets you use this new method of communicating to convey ideas more clearly and personally without being physically present, saving you the time and expense of travel.
- Instant messaging: VoIP systems include instant messaging platforms. Communicate via text to any contact in your phone right on your computer screen.
- Call recording: No more struggles with note-taking. You can record calls to ensure tasks and orders are fulfilled correctly and maintain a log of all communications overtime for further verification whenever needed.
- Reliable security: Though VoIP requires the internet, businesses don’t have to think about the security of online content. With all company information stored on cloud-based systems with reliable anti-virus software, you can enjoy safe and secure communication without worry.
- Nearly unlimited capacity: As evident with the Phone System we offer at Think VoIP Services, today’s cloud-based capabilities allow for ample memory to store audio recordings, video conferences, instant messages, emails, voicemails, and more.
- High call thresholds: With higher thresholds, you can accept more calls and talk with more customers than on standard phone systems, resulting in more business.
- Voicemail transcriptions: You can check voicemails wherever you are, even in locations where the surrounding sound is an issue. Respond via chat to keep communication quicker while you multitask.
- Virtual telephone extensions: Using broadband avoids limiting calls based on the number of physical lines. And you can add more lines quicker and at a lower cost than a landline system.
- Mobile app capability: For businesses with mobile workforces or outbound sales, this gives companies a distinct advantage over the competition. Talk, chat, or email anywhere you are.
- VoIP phone and software support: You get more effective backend support than traditional phone systems. As time has gone by, landline phone system providers continue to reduce their services for customers. VoIP provides you with the help you truly need.
Top Benefits of VoIP for Small Business Owners
Is VoIP Good for Small Businesses? Absolutely. Here are Four Benefits of VoIP for Your Small Business.
- It Can Limit Company Expenses
What’s one of the biggest benefits of VoIP? It is cheap compared to landlines. For businesses with a concern for profits, this is a big advantage. For a small business, every penny counts. With savings on per-minute usage on long-distance and international calls, you will benefit financially while helping you expand your business to a wider audience at a lower cost. You can further reduce fees through monthly plans. All this keeps you and your employees on the phone longer, boosting relationships and securing sales.
But the savings don’t stop there. You can also upgrade and upscale your phone systems more cheaply, quickly, and easily. As your business grows, your phone systems grow with you, helping you realize more profits faster.
Then there is the cost of installation. Because VoIP is internet-based, companies such as us can incorporate these VoIP systems into your business easily. There is even the possibility we can use your existing computer technology to do it.
- Auto Attendant Puts Your Business on Another Level
If you want the appearance of an established company but lack the staff, or if you are looking to reduce your reception staff, our Auto Attendant feature will route calls for you. Your callers get professional assistance while boosting their perceptions of you and your brand at a fraction of the cost.
It Increases Flexibility and Mobility for Users
If you are a small, mobile business, your in-office VoIP benefits also extend to mobile devices, allowing for increased communication methods on the road or working at home. The same benefits extend to all of your staff. VoIP is a cost-savings benefit that extends anywhere you and your teams go.
- Easy Set-Up and Onboarding
VoIP is easy to incorporate into your business. If you already have a dedicated phone number, you won’t have to worry about changing it, making it an advantage over systems like Skype that require a unique number. And all existing contacts load up easily.
VoIP systems are also intuitive. VoIP-enabled phones are designed like traditional phones to make transitioning to this new technology simple. And using VoIP on a computer is just as easy. The technology is up and running in no more than a few clicks.
When needed, we can onboard entire organizations or specific employees to help them take advantage of these technical benefits easier.
What You Need:
- Reliable internet connection required: Some businesses are wary of VoIP due to a perceived risk of a decline in business if the internet goes down. In weather events, any electronic communication methods, including landlines, can be affected, but reliable internet is required to ensure a strong connection and optimal performance daily.
- Opt for VoIP-enabled phones: Though you can use VoIP without a phone, you will get the most out of the technology with a VoIP-enabled telephone. It allows you to do everything a digital phone system can do but also offers video conferencing, audio and video recording, and the ability to handle higher call thresholds.
How do I Choose a VoIP Provider?
As with choosing an IT-provider, it is smart to work with a local company. When assistance is required, and an issue isn’t solvable over the phone or online, a local provider can tackle it in person. It’s also smart to choose a provider with substantial experience with VoIP, so they respond faster and more efficiently.
When you are ready to make the switch, Think VoIP Servicesis ready to help. As a local provider in Florida, we are familiar with your local needs and are available when you need us. We can supply your business with VoIP-enabled phones and conference devices as well as instant messaging capabilities. We can add more lines easily, ensure your contact lists remain intact, and help you enjoy video calls, record conversations, and maintain voicemails on a secure, cloud-based system. And we can set up this system to work with mobile platforms. You also get professional support if any issues arise. We’re here to serve you. Visit our site to find out more.